In today's competitive marketplace, delivering exceptional customer service is more important than ever. If your business falls short, you risk losing loyal clients and facing significant financial setbacks. A recent global consumer study gives an in-depth analysis of...
SAP projects are known for their complexity, with intricate workflows, diverse modules, and a broad spectrum of users. The dynamic integration of core business functions, such as finance, human resources, supply chain, and sales, requires orchestrating multiple unique...
Artificial intelligence (AI) is infiltrating medicine, from diagnostics to patient engagement. As technology evolves, more patients are leveraging AI tools to access health information and even make decisions about when and how to seek medical care.  According to one...
In November 2023, Broadcom acquired VMware in a $61 billion deal, leading to some ripple effects for VMware customers. Since the acquisition closed, companies, particularly small to mid-sized enterprises and public institutions, have faced significant licensing...
Salesforce is a global leader in Customer Relationship Management (CRM), providing innovative solutions to help businesses manage customer interactions, improve retention, and drive growth. The company, which has held its position as #1 CRM provider for 12 consecutive...
Artificial Intelligence is no longer just a buzzword - it’s a business imperative. But despite the current push to implement AI as an integral part of doing business, nearly 70% of AI projects fail*. That’s a costly statistic in both time and budget, especially as AI...
By: Ginger McCullough | OCM & Training Practice Director | Oxford Global Resources A few months ago, I hosted a webinar comparing leading change to navigating a road full of orange cones and barrels. It’s a simple, visual metaphor—an image that resonates with...
Modern businesses thrive on collaboration. When team members collaborate, they symbiotically enhance creativity and problem-solving by sharing their unique insights and expertise. This collective intelligence helps organizations navigate complex challenges more...
In a rapidly evolving business landscape, transformation is no longer an option—it’s a necessity. Whether you're adopting cutting-edge technologies, streamlining operations, or reimagining your organizational structure, the difference between success and failure lies...
