Our client maintained legacy websites to support its operating divisions across multiple hosting providers. They wanted to consolidate these platforms into a cohesive centralized platform, deployed in the public cloud, that had high availability, proper security controls, quality support and would reduce overall costs. Our client supports many platforms across several technology platforms – Sitecore™, Salesforce™, ServiceNow™, and more.
QA was done manually by Business Analysts and would be unsustainable in the new consolidated environment. The client wanted to implement QA practices to improve the quality of the products and services for the DBT department with a focus on utilizing automation to maximize the level of quality across projects.