Consistent quality of Oxford consultants leads to long-term partnership.
A health system needed skilled HIM coding professionals to support their network of hospitals, urgent care centers, primary care services, and additional medical specialties. With multiple locations and more than 6,000 health providers, they required experienced coding professionals with a high rate of accuracy to ensure the quick turnaround of their patient charts. They also required external audits of the coders they trained through their internal education program.
Oxford was selected as a partner based on our established network. Each consultant maintained appropriate credentials, along with Epic™ and 3M™ HIM coding experience. After a review of multiple firms, we were selected due our depth of talent. The contract grew from two to six consultants within the first four months. Through an extensive auditing process, we also identified coding errors and addressed issues to improve quality and productivity.
We successfully supported the healthcare system in their transition to ICD-10 standards, providing consistent and reliable coding expertise. In addition, Oxford’s trusted auditing consultants helped maintain top-notch practices, training and education services.
Over three years, we demonstrated our commitment to delivering high quality HIM talent and services. As a result, Oxford earned a position as our client’s first choice for contract coding solutions. We became an established and preferred partner, with work that expanded to placing 16 additional consultants for ongoing coding and auditing services.