End-User Training (EUT) is a critical yet often overlooked component of OCM strategy. Even implementing the most cutting-edge new Enterprise Resource Planning (ERP) tool ā under a thorough OCM plan ā risks failure if end-users are not happy or comfortable using the...
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OCM and End-User Training Part I: Best Practices for Organizational Change Management
What is Organizational Change Management (OCM)? The primary focus of OCM is creating a management framework to effectively implement new business processes and changes within the organizational structure. However, making a positive impact is only possible when the...
The New Healthcare Landscape: The Evolution of the Healthcare Industry
Featured Article by Vanessa Whitehead 2020 was to be a banner year for Mergers and Acquisitions (M&A) in the healthcare space. In the early months of the year, announced mergers were among the highest seen in the previous four years. Then, in March, the global...
How To Transform Data Into Business Intelligence
Every day, organizations have the opportunity to gain insight into customer behavior, identify problems and opportunities, and improve efficiencies. The best way to inform these areas is through evaluating data. Gathering data can be a time-consuming and confusing...
Meeting the Demand Surge in Manufacturing Caused by COVID-19
The COVID-19 pandemic has given rise to extraordinary challenges for pharmaceutical companies with an unexpected, unmatched surge in demand for vaccines creating a difficultĀ environment for pharmaceutical companies to keep up with production. Although this request...
Spotlight on Medical Coding
Our Healthcare clients are steadily and continually engaging with us to support them with consultants in key areas of revenue cycle management, including coding and auditing. This demand is well documented. According to the Bureau of Labor Statistics, employment in...
Eight Roadblocks to a Successful ERP Implementation
When organizations start an ERP implementation without the right considerations in mind, several things can quickly go awry. To help you avoid these common pitfalls, weāve compiled a list of the eight most common roadblocks to a successful ERP implementation. Lack of...
Spotlight On: Matt Kelley, Vice President of Engineering
Spotlight On: Matt Kelley, Vice President of Engineering Matt Kelley, Vice President of Engineering at Oxford, has been part of the team for an incredible 20 years. His dedication and commitment to Oxford are borne from a long-standing relationship wherein his hard...
Top Trends in Controls Engineering
In manufacturing, the main focus is on continuously improving efficiencies to speed production up and remain competitive. The rapidity of technological advancements goes hand-in-hand with these goals.Ā New products and software are created regularly, whichĀ can be...