Meet Doug: Healthcare IS Consultant

Meet Doug: Healthcare IS Consultant

Meet Doug: Doug has been working with Oxford since July of 2017, when his Oxford recruiter Chris reached out to him through LinkedIn. One of the things that immediately stuck out to Doug was the confidence Chris had in his ability to match Doug with a variety of...
Onshore Operational Model for Tier One Support

Onshore Operational Model for Tier One Support

INDUSTRY Telecommunications SERVICES Tier One Support Process Integration Quality Assurance Onshore Support SKILLS Customer Service Technical Support Support Analysis Help Desk Program Management The Challenge Our client decided to repatriate foreign-based Tier One...