February 24, 2020

Full Coding and Auditing Team to Support Acquisitions

Healthcare Provider


Workforce Management


Resource Management
Demand Planning
Project Management

The Challenge
Our client, a large healthcare provider, needed a partner to address a significant increase in coding due to growth from a number of acquisitions. They were also challenged with a drop in productivity in their own resources attributed to ICD-10. They required a solution that could efficiently handle the surge workload while they trained their own existing and newly hired staff.


The Solution
We worked with the client to learn about their new acquisitions and future projects in order to create an engagement team tailored to their needs. We provided coders that were specialized in the critical areas including cardiology, urology, family practice, neurosurgery, and various others. Our coders were fully vetted and tested on their ICD-10 expertise and completed our proprietary ICD-10 boot camp prior to deployment so that productivity standards would be met for the client. All coders were audited regularly and closely managed so the client could be confident they were receiving top quality work during the transition period.


The Result
We were successful in bridging the gap and allowed the client to expand without falling behind or experiencing a negative impact related to their quality of coding. By supplying an engagement team that was properly skilled and trained while monitoring quality and performance, our client was able to take the time necessary to build their own teams without a drop off in production. The client has continued to utilize our team by shifting them to other areas of need.

Quality. Commitment.

Whether you want to advance your business or your career, Oxford is here to help. With nearly 40 years’ experience, we know that a great partnership is key to success. Start a conversation today.