Efficient and Cost-Effective Prime Supplier Solution
Staff Augmentation Program Management SLA Development Process Design
Applications Infrastructure PMO
Open positions filled 61% faster.
Our client, a Global 500 grocery retailer, wanted to reduce costs and improve the efficiency of their staffing program while maintaining high quality standards. Their existing program had 10 suppliers supporting multiple lines of business and over 200 projects. Our Sole Source Model was selected to deliver the desired results.
Our team worked closely with the client’s stakeholders to design a program that would meet the client’s goals. Our customized solution included the following elements:
A dedicated team of three resources to provide onsite management engagement with both client leaders and our contingent labor staff
Implementation of a VMS
Recruitment, onboarding, and off-boarding of fully vetted and qualified candidates
Contingent labor management including ongoing training opportunities, performance management, employee relations, and positive contributions to company culture
Complete program oversight including program performance management and reporting
Uniform rate card to drive cost savings
Documentation of standard procedures and best practices
Our solution has significantly improved the efficiency of our client’s program while reducing costs by 20%. The improvements in program efficiency have resulted in a 61% reduction in the amount of time it takes to fill an open position. Our team has also provided effective support for our onsite resources, resulting in an average employee satisfaction score of 4.6 out of 5 for contingent workers supporting this client.
In addition, client managers review 91% fewer resumes with our solution, significantly reducing the amount of time they spend filling their staffing needs.