Oxford is a true partner. Oxford provides us with outsourced coders, and they have done a good job of finding the right people who can handle the complexity of our accounts while also being productive. We use Oxford for special projects. For example, we are upgrading our system, and we expect the system to slow down a little. We don't have enough of our coders working on that upgrade, so Oxford will take on the additional work.

The go-live support is where Oxford really shines. They were excellent and provided the people with a high level of Epic expertise that we needed to help with at-the-elbow support. Those people integrated perfectly with our team. Sometimes we would all eat together with the Oxford consultants. We stay in touch with some of their people.

They always find work for me...very caring and personable. Easy to work with and speak to. Responded promptly and made time to answer my questions.

Oxford was brought in the middle of our Epic implementation to salvage our inpatient training program. She restored order to a chaotic situation and allowed us to successfully train several thousand staff and clinicians in a several week period of time. Their experience, diligence, and managerial skills were invaluable to our organization.

Oxford helped us across the board with our Epic implementation. One person, in particular, was very talented and ended up leading our training. Our organization had a real problem with training. The Oxford trainer took over designing and organizing our training during the implementation. We trusted Oxford to do it right, and they did. One of their biggest strengths is that they understand what we are doing strategically. They find the right talent and fill the gaps in our strategy.

[My recruiter] is responsive, respectful, and experienced. I know I'm in capable hands when being submitted to a client. He's well informed of the client's needs, their culture, and provides other helpful details.