{"id":14426,"date":"2022-06-14T19:14:43","date_gmt":"2022-06-14T19:14:43","guid":{"rendered":"https:\/\/oxfordcorp.com\/?p=14426"},"modified":"2023-10-18T18:42:41","modified_gmt":"2023-10-18T18:42:41","slug":"experienced-auditing-and-coding-support","status":"publish","type":"post","link":"https:\/\/www.oxfordcorp.com\/nl\/insights\/case-study\/experienced-auditing-and-coding-support\/","title":{"rendered":"Experienced Auditing and Coding Support"},"content":{"rendered":"

Improving hospital and clinic coding and documentation requires the right expertise. Discover how Oxford advised a small hospital to make a difference.<\/em><\/p>\n

INDUSTRY<\/strong>
\nHealthcare Provider<\/p>\n

SERVICES<\/strong>
\nAuditing
\nCoding<\/p>\n

SKILLS<\/strong>
\nInpatient Coding
\nOutpatient Coding
\nChange Management<\/p>\n

The Challenge<\/strong>
\nA small community hospital with approximately 69 beds recently promoted its most experienced coder to Department Manager. Upon her promotion, she quickly discovered that multiple policies and procedures (P&P) were not being followed \u2013 impacting hospital and clinic coding and documentation. In addition, there was a six-to-eight week backlog, thus impacting the data quality and reimbursement of the hospital and their offsite clinic. If these coding issues were not addressed, the hospital might face financial penalties from the state or a Medicare audit due to non-compliance. An existing Oxford Global Resources partner referred this client to us due to our excellent past performance with them.<\/p>\n

The Solution<\/strong>
\nThe Department Manager was still learning her role, and Oxford acted as an advisor to her throughout the project. In addition, we supplied two consultants to run a series of audits and perform inpatient and outpatient coding activities. The audits also required a level of change management \u2014 the physicians were slightly resistant to proper documentation procedures, so the consultants educated them on the benefits.<\/p>\n

In addition, the consultants provided services at the health clinic \u2014 performing activities audits on the basic coding, behavioral health coding, and dental clinic procedures.<\/p>\n

The coders also addressed the backlog by cleaning up the coding and training a new coder for the internal team.<\/p>\n

The Result<\/strong>
\nThe consultants completed an initial audit and addressed their findings with the client. In addition, the coding and documentation have increased in accuracy, and physician education around appropriate documentation has improved due to our professional approach and coding quality. The client had requested Oxford to perform a phased-in approach to the Rural Clinics in which an auditor was able to recommend several coding, documentation, and billing opportunities for improvement. We continue to support this client with additional audits and advice for the Department Manager.<\/p>\n","protected":false},"excerpt":{"rendered":"

Improving hospital and clinic coding and documentation requires the right expertise. Discover how Oxford advised a small hospital to make a difference.<\/p>\n","protected":false},"author":10,"featured_media":23770,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[181],"tags":[114],"category-tag":[],"class_list":["post-14426","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-healthcare"],"yoast_head":"\nExperienced Auditing and Coding Support - Oxford Global Resources<\/title>\n<meta name=\"description\" content=\"Improving hospital and clinic coding and documentation requires the right expertise. Discover how Oxford advised a small hospital to make a difference.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/experienced-auditing-and-coding-support\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Experienced Auditing and Coding Support\" \/>\n<meta property=\"og:description\" content=\"Improving hospital and clinic coding and documentation requires the right expertise. Discover how Oxford advised a small hospital to make a difference.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Oxford Global Resources\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-14T19:14:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-18T18:42:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2022\/06\/Website-Graphics-1920-X-1080-25-1024x576.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Luke Summers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"Luke Summers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/\"},\"author\":{\"name\":\"Luke Summers\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/de\\\/#\\\/schema\\\/person\\\/e880f6edc6bcf421204f294431943cd3\"},\"headline\":\"Experienced Auditing and Coding Support\",\"datePublished\":\"2022-06-14T19:14:43+00:00\",\"dateModified\":\"2023-10-18T18:42:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/\"},\"wordCount\":343,\"image\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.oxfordcorp.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Website-Graphics-1920-X-1080-25.jpg\",\"keywords\":[\"Healthcare\"],\"articleSection\":[\"Case Study\"],\"inLanguage\":\"nl-NL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/\",\"url\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/\",\"name\":\"Experienced Auditing and Coding Support - Oxford Global Resources\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.oxfordcorp.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Website-Graphics-1920-X-1080-25.jpg\",\"datePublished\":\"2022-06-14T19:14:43+00:00\",\"dateModified\":\"2023-10-18T18:42:41+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/de\\\/#\\\/schema\\\/person\\\/e880f6edc6bcf421204f294431943cd3\"},\"description\":\"Improving hospital and clinic coding and documentation requires the right expertise. Discover how Oxford advised a small hospital to make a difference.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.oxfordcorp.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Website-Graphics-1920-X-1080-25.jpg\",\"contentUrl\":\"https:\\\/\\\/www.oxfordcorp.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Website-Graphics-1920-X-1080-25.jpg\",\"width\":1600,\"height\":900,\"caption\":\"Website Graphics 1920 X 1080 25\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl-d\\\/insights\\\/case-study\\\/experienced-auditing-and-coding-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.oxfordcorp.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Experienced Auditing and Coding Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/www.oxfordcorp.com\\\/de\\\/\",\"name\":\"Oxford Global Resources\",\"description\":\"Global\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.oxfordcorp.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/de\\\/#\\\/schema\\\/person\\\/e880f6edc6bcf421204f294431943cd3\",\"name\":\"Luke Summers\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d7d4c9724f33e3a19ac78af573b29ed6164c2ceffe51f72aff7df98b279e3de?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d7d4c9724f33e3a19ac78af573b29ed6164c2ceffe51f72aff7df98b279e3de?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d7d4c9724f33e3a19ac78af573b29ed6164c2ceffe51f72aff7df98b279e3de?s=96&d=mm&r=g\",\"caption\":\"Luke Summers\"},\"url\":\"https:\\\/\\\/www.oxfordcorp.com\\\/nl\\\/insights\\\/author\\\/lsummersthiel-com\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Experienced Auditing and Coding Support - Oxford Global Resources","description":"Improving hospital and clinic coding and documentation requires the right expertise. Discover how Oxford advised a small hospital to make a difference.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/experienced-auditing-and-coding-support\/","og_locale":"nl_NL","og_type":"article","og_title":"Experienced Auditing and Coding Support","og_description":"Improving hospital and clinic coding and documentation requires the right expertise. Discover how Oxford advised a small hospital to make a difference.","og_url":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/","og_site_name":"Oxford Global Resources","article_published_time":"2022-06-14T19:14:43+00:00","article_modified_time":"2023-10-18T18:42:41+00:00","og_image":[{"width":1024,"height":576,"url":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2022\/06\/Website-Graphics-1920-X-1080-25-1024x576.png","type":"image\/png"}],"author":"Luke Summers","twitter_card":"summary_large_image","twitter_misc":{"Geschreven door":"Luke Summers","Geschatte leestijd":"2 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/#article","isPartOf":{"@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/"},"author":{"name":"Luke Summers","@id":"https:\/\/www.oxfordcorp.com\/de\/#\/schema\/person\/e880f6edc6bcf421204f294431943cd3"},"headline":"Experienced Auditing and Coding Support","datePublished":"2022-06-14T19:14:43+00:00","dateModified":"2023-10-18T18:42:41+00:00","mainEntityOfPage":{"@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/"},"wordCount":343,"image":{"@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2022\/06\/Website-Graphics-1920-X-1080-25.jpg","keywords":["Healthcare"],"articleSection":["Case Study"],"inLanguage":"nl-NL"},{"@type":"WebPage","@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/","url":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/","name":"Experienced Auditing and Coding Support - Oxford Global Resources","isPartOf":{"@id":"https:\/\/www.oxfordcorp.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/#primaryimage"},"image":{"@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2022\/06\/Website-Graphics-1920-X-1080-25.jpg","datePublished":"2022-06-14T19:14:43+00:00","dateModified":"2023-10-18T18:42:41+00:00","author":{"@id":"https:\/\/www.oxfordcorp.com\/de\/#\/schema\/person\/e880f6edc6bcf421204f294431943cd3"},"description":"Improving hospital and clinic coding and documentation requires the right expertise. Discover how Oxford advised a small hospital to make a difference.","breadcrumb":{"@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/#primaryimage","url":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2022\/06\/Website-Graphics-1920-X-1080-25.jpg","contentUrl":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2022\/06\/Website-Graphics-1920-X-1080-25.jpg","width":1600,"height":900,"caption":"Website Graphics 1920 X 1080 25"},{"@type":"BreadcrumbList","@id":"https:\/\/www.oxfordcorp.com\/nl-d\/insights\/case-study\/experienced-auditing-and-coding-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.oxfordcorp.com\/"},{"@type":"ListItem","position":2,"name":"Experienced Auditing and Coding Support"}]},{"@type":"WebSite","@id":"https:\/\/www.oxfordcorp.com\/de\/#website","url":"https:\/\/www.oxfordcorp.com\/de\/","name":"Oxford Global Resources","description":"Global","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.oxfordcorp.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Person","@id":"https:\/\/www.oxfordcorp.com\/de\/#\/schema\/person\/e880f6edc6bcf421204f294431943cd3","name":"Luke Summers","image":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/secure.gravatar.com\/avatar\/3d7d4c9724f33e3a19ac78af573b29ed6164c2ceffe51f72aff7df98b279e3de?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3d7d4c9724f33e3a19ac78af573b29ed6164c2ceffe51f72aff7df98b279e3de?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3d7d4c9724f33e3a19ac78af573b29ed6164c2ceffe51f72aff7df98b279e3de?s=96&d=mm&r=g","caption":"Luke Summers"},"url":"https:\/\/www.oxfordcorp.com\/nl\/insights\/author\/lsummersthiel-com\/"}]}},"_links":{"self":[{"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/posts\/14426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/comments?post=14426"}],"version-history":[{"count":0,"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/posts\/14426\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/media\/23770"}],"wp:attachment":[{"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/media?parent=14426"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/categories?post=14426"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/tags?post=14426"},{"taxonomy":"category-tag","embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/nl\/wp-json\/wp\/v2\/category-tag?post=14426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}