Carol Riegert, previously known as Carol Dingle, is the Senior Vice President and CIO at Oxford Global Resources. Her highly personable, well-spoken nature makes her an approachable, easy to talk to person with interesting stories to share. Get to know Carol in this Spotlight on our CIO.

Join the largest career event in Life Sciences, BCF Career Event Netherlands, on 6 October 2021 in Jaarbeurs Utrecht to discover your career path in the Life Sciences industry

Register here and make sure to drop by the Oxford Global Resources booth.

Christopher Porcelli, Vice President of Recruiting, Information Technology at Oxford is a Long Island, New York native with a penchant for honesty and tenacity. His 21-year tenure at Oxford has allowed him to learn the business from the ground up, and he uses that experience to lead his team to success.

Our client, a home control and automation company, was previously owned by another large lighting and electricity organization which began splitting off specific divisions. Our client required transition and migration of the identified systems within a precise timeframe.

Stefan Feldmeier, Technology Sales Director at Oxford, is a driven, competitive individual willing to introduce new ideas and face change head-on. In his tenure at Oxford, he has held several positions, all with the end goal of improving customer experience and forging new paths for the business.

An established online retailer recognized the benefits and cost savings of moving applications to the cloud, such as Papercut™ MF. This migration required a detailed architecture overview and assessment of the current environment to ensure the proper sizing of instances. In addition, leveraging Amazon Web Services (AWS)™ Relational Database Service (RDS) was critical to the initiative's success.

Recently, there has been a significant increase in Clinical Documentation Improvement (CDI) requests from health systems. This is mostly due to a push to improve revenues after the impact of the COVID-19 pandemic. Additionally, healthcare organizations recognize that patient care benefits when there is an active team of CDI specialists supporting a facility.

The 21^st Century Cures Act will affect many components of the healthcare industry, including patients, providers, equipment vendors, and software vendors. While the act attempts to accelerate research and product development, it also emphasizes improving patient care with the use of interoperability, EHRs, and patient access to information.

Since our inception, companies have looked to Oxford Global Resources for expertise via our consultants and industry-leading initiatives. In 2021, Oxford selected a new partner to contribute to, the European Forum for Good Clinical Practice (EFGCP), which has displayed exceptional work within the Life Sciences community.

Many industries have benefited from adopting new technologies, and the field of healthcare is no exception. Today, health information technology is seeing growth with automated administration, connected devices, an increased focus on customer satisfaction, and migration to the cloud.

End-User Training is a critical yet often overlooked component of OCM strategy. Even implementing the most cutting-edge new Enterprise Resource Planning (ERP) tool risks failure if end-users are not happy or comfortable using the new system.

The focus of OCM is creating a management framework to implement new business processes within the organizational structure. However, making a positive impact is only possible when the attitude of individuals reflects that positivity.