Oxford does a wonderful job. They take the time to get to know their clients to find the best fits. They suit their services to our needs.

The go-live support is where Oxford really shines. They were excellent and provided the people with a high level of Epic expertise that we needed to help with at-the-elbow support. Those people integrated perfectly with our team. Sometimes we would all eat together with the Oxford consultants. We stay in touch with some of their people.

Oxford helped us across the board with our Epic implementation. One person, in particular, was very talented and ended up leading our training. Our organization had a real problem with training. The Oxford trainer took over designing and organizing our training during the implementation. We trusted Oxford to do it right, and they did. One of their biggest strengths is that they understand what we are doing strategically. They find the right talent and fill the gaps in our strategy.

Oxford seems to have extensive screening and training for their coders. We set a pretty high bar from a customer expectation standpoint, and Oxford does a very good job. I would definitely contract with Oxford again.

It is extremely difficult for us to fill analyst positions, and Oxford understands that. They have been extremely supportive during the difficulties our hospital has encountered in finding resources. Oxford makes themselves available to provide for our needs. They put a lot of work into helping our organization. They helped us with thousands of individual build sets in a timely fashion without a blip or drop in cash flow. They did a great job.

Oxford is a true partner. Oxford provides us with outsourced coders, and they have done a good job of finding the right people who can handle the complexity of our accounts while also being productive. We use Oxford for special projects. For example, we are upgrading our system, and we expect the system to slow down a little. We don't have enough of our coders working on that upgrade, so Oxford will take on the additional work.