{"id":69951,"date":"2026-07-24T19:20:26","date_gmt":"2026-07-24T19:20:26","guid":{"rendered":"https:\/\/www.oxfordcorp.com\/?p=69951"},"modified":"2026-07-24T19:21:34","modified_gmt":"2026-07-24T19:21:34","slug":"driving-business-adoption-for-an-o9-planning-transformation","status":"publish","type":"post","link":"https:\/\/www.oxfordcorp.com\/fr\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/","title":{"rendered":"Driving Business Adoption for an o9 Planning Transformation"},"content":{"rendered":"
INDUSTRY<\/strong>
\nConsumer & Industrial<\/p>\n

SERVICES<\/strong>
\nOrganizational Change Management
\nTraining Documentation and Support
\no9 Demand Planning
\no9 Master Planning
\nAdoption Reinforcement<\/p>\n

SKILLS<\/strong>
\nChange Impact Assessment
\nRole-Based Change Impact Discussions
\nTraining Documentation
\nAdoption Planning<\/p>\n<\/div>\n

 <\/p>\n

Situation<\/b>
\nAs part of a broader planning transformation, a global beverage company was implementing o9 Demand Planning and Master Planning. While the project was progressing from a technical standpoint, the business needed greater clarity around how new planning processes, handoffs, data expectations, and day-to-day responsibilities would change.<\/p>\n

Before entering training and fully adopting the new way of working, users needed more than basic tool awareness. They needed a clear understanding of how the transformation would affect their roles, workflows, and daily decisions.<\/p>\n

Solution<\/b>
\n<\/b>Oxford provided an OCM Lead and Training Specialist to support the client\u2019s o9 Demand Planning and Master Planning implementation.<\/p>\n

The OCM Lead helped bridge the gap between technical activity and business adoption by integrating change impact discussions into sprint reviews, adding process context ahead of technical reviews, and helping teams see how system functionality connected to the end-to-end planning process.<\/p>\n

In parallel, the Training Specialist supported the documentation and delivery of Demand Planning training, translating process and system changes into practical materials users could apply in their day-to-day work.<\/p>\n

As lessons emerged from Demand Planning, we applied those insights to strengthen the Master Planning approach, placing greater emphasis on post-go-live reinforcement, process checks, and sustained behavior adoption.<\/p>\n

Result<\/b>
\nOxford helped reframe the project conversation from system functionality to business adoption. Impacted users received clearer communication about how their work would change, while the project team gained a stronger framework for discussing role impacts, process handoffs, training needs, and adoption support.<\/p>\n

This work also helped establish a more mature change approach across the client\u2019s broader transformation efforts, strengthening collaboration among internal change leads and sharpening the focus on what it takes to move users from awareness and training to true adoption.<\/p>\n

 <\/p>\n

\n

CONNECT WITH OXFORD \u2192<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Discover how Oxford\u2019s change management expertise helped a global beverage company embrace new processes and realize lasting business value.<\/p>\n","protected":false},"author":22,"featured_media":69952,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[181],"tags":[],"category-tag":[],"class_list":["post-69951","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"yoast_head":"\nDriving Business Adoption for an o9 Planning Transformation - Oxford<\/title>\n<meta name=\"description\" content=\"Discover how Oxford\u2019s change management expertise helped a global beverage company embrace new processes and realize lasting business value.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Driving Business Adoption for an o9 Planning Transformation\" \/>\n<meta property=\"og:description\" content=\"Discover how Oxford\u2019s change management expertise helped a global beverage company embrace new processes and realize lasting business value.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/\" \/>\n<meta property=\"og:site_name\" content=\"Oxford\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-24T19:20:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-24T19:21:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2026\/07\/Insights-Website-Graphics-1920-X-1080-18.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"kcompton\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"kcompton\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/\"},\"author\":{\"name\":\"kcompton\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/#\\\/schema\\\/person\\\/42927b5e78a84b0692a4221cdc55bad5\"},\"headline\":\"Driving Business Adoption for an o9 Planning Transformation\",\"datePublished\":\"2026-07-24T19:20:26+00:00\",\"dateModified\":\"2026-07-24T19:21:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/\"},\"wordCount\":330,\"image\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.oxfordcorp.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Insights-Website-Graphics-1920-X-1080-18.jpg\",\"articleSection\":[\"Case Study\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/\",\"url\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/\",\"name\":\"Driving Business Adoption for an o9 Planning Transformation - Oxford\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.oxfordcorp.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Insights-Website-Graphics-1920-X-1080-18.jpg\",\"datePublished\":\"2026-07-24T19:20:26+00:00\",\"dateModified\":\"2026-07-24T19:21:34+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/#\\\/schema\\\/person\\\/42927b5e78a84b0692a4221cdc55bad5\"},\"description\":\"Discover how Oxford\u2019s change management expertise helped a global beverage company embrace new processes and realize lasting business value.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.oxfordcorp.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Insights-Website-Graphics-1920-X-1080-18.jpg\",\"contentUrl\":\"https:\\\/\\\/www.oxfordcorp.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Insights-Website-Graphics-1920-X-1080-18.jpg\",\"width\":1600,\"height\":900,\"caption\":\"Oxford helped a global beverage company improve business readiness and adoption for an o9 planning transformation by clarifying roles, workflows, and daily decision-making.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/insights\\\/case-study\\\/driving-business-adoption-for-an-o9-planning-transformation\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.oxfordcorp.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Driving Business Adoption for an o9 Planning Transformation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/#website\",\"url\":\"https:\\\/\\\/www.oxfordcorp.com\\\/\",\"name\":\"Oxford\",\"description\":\"Global\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.oxfordcorp.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.oxfordcorp.com\\\/#\\\/schema\\\/person\\\/42927b5e78a84b0692a4221cdc55bad5\",\"name\":\"kcompton\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2cd530781db51f88a48fa8c72240ebb3cd8fb42b119eeb9a6f6765b5764705cc?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2cd530781db51f88a48fa8c72240ebb3cd8fb42b119eeb9a6f6765b5764705cc?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2cd530781db51f88a48fa8c72240ebb3cd8fb42b119eeb9a6f6765b5764705cc?s=96&d=mm&r=g\",\"caption\":\"kcompton\"},\"url\":\"https:\\\/\\\/www.oxfordcorp.com\\\/fr\\\/insights\\\/author\\\/kcompton\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Driving Business Adoption for an o9 Planning Transformation - Oxford","description":"Discover how Oxford\u2019s change management expertise helped a global beverage company embrace new processes and realize lasting business value.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/","og_locale":"fr_FR","og_type":"article","og_title":"Driving Business Adoption for an o9 Planning Transformation","og_description":"Discover how Oxford\u2019s change management expertise helped a global beverage company embrace new processes and realize lasting business value.","og_url":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/","og_site_name":"Oxford","article_published_time":"2026-07-24T19:20:26+00:00","article_modified_time":"2026-07-24T19:21:34+00:00","og_image":[{"width":1600,"height":900,"url":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2026\/07\/Insights-Website-Graphics-1920-X-1080-18.jpg","type":"image\/jpeg"}],"author":"kcompton","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"kcompton","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/#article","isPartOf":{"@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/"},"author":{"name":"kcompton","@id":"https:\/\/www.oxfordcorp.com\/#\/schema\/person\/42927b5e78a84b0692a4221cdc55bad5"},"headline":"Driving Business Adoption for an o9 Planning Transformation","datePublished":"2026-07-24T19:20:26+00:00","dateModified":"2026-07-24T19:21:34+00:00","mainEntityOfPage":{"@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/"},"wordCount":330,"image":{"@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/#primaryimage"},"thumbnailUrl":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2026\/07\/Insights-Website-Graphics-1920-X-1080-18.jpg","articleSection":["Case Study"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/","url":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/","name":"Driving Business Adoption for an o9 Planning Transformation - Oxford","isPartOf":{"@id":"https:\/\/www.oxfordcorp.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/#primaryimage"},"image":{"@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/#primaryimage"},"thumbnailUrl":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2026\/07\/Insights-Website-Graphics-1920-X-1080-18.jpg","datePublished":"2026-07-24T19:20:26+00:00","dateModified":"2026-07-24T19:21:34+00:00","author":{"@id":"https:\/\/www.oxfordcorp.com\/#\/schema\/person\/42927b5e78a84b0692a4221cdc55bad5"},"description":"Discover how Oxford\u2019s change management expertise helped a global beverage company embrace new processes and realize lasting business value.","breadcrumb":{"@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/#primaryimage","url":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2026\/07\/Insights-Website-Graphics-1920-X-1080-18.jpg","contentUrl":"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2026\/07\/Insights-Website-Graphics-1920-X-1080-18.jpg","width":1600,"height":900,"caption":"Oxford helped a global beverage company improve business readiness and adoption for an o9 planning transformation by clarifying roles, workflows, and daily decision-making."},{"@type":"BreadcrumbList","@id":"https:\/\/www.oxfordcorp.com\/insights\/case-study\/driving-business-adoption-for-an-o9-planning-transformation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.oxfordcorp.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Driving Business Adoption for an o9 Planning Transformation"}]},{"@type":"WebSite","@id":"https:\/\/www.oxfordcorp.com\/#website","url":"https:\/\/www.oxfordcorp.com\/","name":"Oxford","description":"Global","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.oxfordcorp.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/www.oxfordcorp.com\/#\/schema\/person\/42927b5e78a84b0692a4221cdc55bad5","name":"kcompton","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/2cd530781db51f88a48fa8c72240ebb3cd8fb42b119eeb9a6f6765b5764705cc?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2cd530781db51f88a48fa8c72240ebb3cd8fb42b119eeb9a6f6765b5764705cc?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2cd530781db51f88a48fa8c72240ebb3cd8fb42b119eeb9a6f6765b5764705cc?s=96&d=mm&r=g","caption":"kcompton"},"url":"https:\/\/www.oxfordcorp.com\/fr\/insights\/author\/kcompton\/"}]}},"_links":{"self":[{"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/posts\/69951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/comments?post=69951"}],"version-history":[{"count":2,"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/posts\/69951\/revisions"}],"predecessor-version":[{"id":69960,"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/posts\/69951\/revisions\/69960"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/media\/69952"}],"wp:attachment":[{"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/media?parent=69951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/categories?post=69951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/tags?post=69951"},{"taxonomy":"category-tag","embeddable":true,"href":"https:\/\/www.oxfordcorp.com\/fr\/wp-json\/wp\/v2\/category-tag?post=69951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}