{"id":40196,"date":"2025-05-22T07:35:40","date_gmt":"2025-05-22T07:35:40","guid":{"rendered":"https:\/\/www.oxfordcorp.com\/?p=40196"},"modified":"2025-05-22T07:49:45","modified_gmt":"2025-05-22T07:49:45","slug":"professional-services-for-global-ocm-and-training-deployment","status":"publish","type":"post","link":"https:\/\/www.oxfordcorp.com\/en\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/","title":{"rendered":"Professional Services for Global OCM and Training Deployment"},"content":{"rendered":"
INDUSTRY<\/strong>
\nLife Sciences<\/p>\n

SERVICES<\/strong>
\nTraining
\nPerformance and Program Management
\nDemand Forecasting<\/p>\n

SKILLS<\/strong>
\nOCM
\nThought Leadership
\nProject Management
\nChange Management<\/p>\n<\/div>\n

SITUATION<\/b><\/p>\n

A global life sciences and healthcare company, was looking for an OCM and training partner to support one of their largest SAP S\/4HANA implementations spanning Europe, the U.S., LATAM, and APAC. The program impacted over 100,000 end-users across 200+ legal entities, to drive enterprise-wide transformation globally. Our client needed a specialized partner with experience delivering successful global OCM and training solutions for large multinational entities.<\/p>\n

SOLUTION<\/b><\/p>\n

Oxford was selected as the partner to ensure user adoption and change readiness for our clients\u2019 global SAP S\/4HANA deployment. We presented a structured Organizational Change Management (OCM), training, and communication approach that aligned with the company\u2019s internal blueprints and frameworks. We leveraged our more than 40 years of specialized industry and technical expertise and international reach to deploy a global team of expert OCM and training resources to support our client through their SAP S\/4HAHA implementation journey from early deployment through hypercare in support of more than 100,000 end-users across Europe, the U.S., LATAM, and APAC.<\/p>\n

RESULT<\/b><\/p>\n

Leveraging our network of PROSCI-certified consultants, we provided key roles including OCM Wave Leads, Communication and Training Leads, and Coordinators ensuring smooth execution across deployment waves. Our agile resourcing model enabled scalable support tailored to wave size, scope, and regional needs. To meet the multilingual and multicultural demands of the global SAP S\/4 HANA rollout, we provided 26 specialized consultants communicating in English, French, German, Spanish, Hungarian, Mandarin and Malaysian. This linguistic and cultural coverage was critical in enabling effective stakeholder engagement, training, and change adoption at the regional level, and maintaining alignment with the overarching global template as co-developed by Oxford consultants.<\/p>\n

Beyond the resource provision, we delivered end-to-end professional services through an assigned Engagement Manager and OCM Practice lead. This leadership team worked closely with the client to develop a bespoke pre-onboarding program. Throughout the engagement, Oxford\u2019s Engagement Manager and OCM Practice Lead provided ongoing oversight of deliverables, deadlines, and consultant support needs in close collaboration with the company\u2019s leadership team. Oxford\u2019s Practice Lead offered strategic coaching and subject matter guidance, ensuring continuous alignment with best practices in change management and training delivery across the organization\u2019s transformation journey.<\/p>\n

 <\/p>\n

 <\/p>\n

\n

CONNECT WITH OXFORD \u2192<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Discover how Oxford can help streamline your large-scale SAP S\/4HANA projects with global OCM and training.<\/p>\n","protected":false},"author":8,"featured_media":40150,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[181],"tags":[113],"category-tag":[],"class_list":["post-40196","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-life-sciences"],"yoast_head":"\nProfessional Services for Global OCM and Training Deployment - Oxford Global Resources<\/title>\n<meta name=\"description\" content=\"Discover how Oxford can help streamline your large-scale SAP S\/4HANA projects with global OCM and training.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Professional Services for Global OCM and Training Deployment\" \/>\n<meta property=\"og:description\" content=\"Discover how Oxford can help streamline your large-scale SAP S\/4HANA projects with global OCM and training.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/\" \/>\n<meta property=\"og:site_name\" content=\"Oxford Global Resources\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-22T07:35:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-22T07:49:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2025\/05\/Professional_Services_for_Global_OCM_and_Training_Deployment-.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"sinead_lenihan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"sinead_lenihan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/\"},\"author\":{\"name\":\"sinead_lenihan\",\"@id\":\"https:\/\/www.oxfordcorp.com\/de\/#\/schema\/person\/efe424b6da9d619bb489c42ea80cc7b8\"},\"headline\":\"Professional Services for Global OCM and Training Deployment\",\"datePublished\":\"2025-05-22T07:35:40+00:00\",\"dateModified\":\"2025-05-22T07:49:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/\"},\"wordCount\":392,\"image\":{\"@id\":\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2025\/05\/Professional_Services_for_Global_OCM_and_Training_Deployment-.jpg\",\"keywords\":[\"Life Sciences\"],\"articleSection\":[\"Case Study\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/\",\"url\":\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/professional-services-for-global-ocm-and-training-deployment\/\",\"name\":\"Professional Services for Global OCM and Training Deployment - 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