{"id":34138,"date":"2024-10-29T18:34:23","date_gmt":"2024-10-29T18:34:23","guid":{"rendered":"https:\/\/www.oxfordcorp.com\/?p=34138"},"modified":"2024-12-09T15:22:23","modified_gmt":"2024-12-09T15:22:23","slug":"enhancing-organizational-change-management-for-a-leading-food-beverage-client","status":"publish","type":"post","link":"https:\/\/www.oxfordcorp.com\/en\/insights\/case-study\/enhancing-organizational-change-management-for-a-leading-food-beverage-client\/","title":{"rendered":"Enhancing Organizational Change Management for a Leading Food &#038; Beverage Client"},"content":{"rendered":"<div class=\"post-info\">\n<p><strong>CLIENT<\/strong><\/p>\n<p>Leading organization in the food and beverage industry<\/p>\n<p><strong>SCOPE<\/strong><\/p>\n<p>Training for SAP S\/4HANA rollout to 17 facilities for 2,800 end-users<\/p>\n<p><strong>OXFORD\u2019S CONTRIBUTION<\/strong><\/p>\n<ul>\n<li>Trainings provided for 17 facilities<\/li>\n<li>2,800 end-users trained<\/li>\n<li>23 Training specialists provided<\/li>\n<li>650 Training materials created<\/li>\n<\/ul>\n<p><strong>GOALS ACHIEVED<\/strong><\/p>\n<p>Go-live schedule maintained despite challenges with COVID-19 pandemic<\/p>\n<\/div>\n<h2><span style=\"color: #1f4ba0;\">Building a Strong Relationship: How Consistent Engagement and Support Led to Success<\/span><\/h2>\n<p>Our relationship with a leading organization in the food industry began through consistent communication by our team, particularly our dedicated Account Manager, who maintained regular correspondence and built a strong rapport with the client. Despite setbacks in the project timeline due to COVID-19, we maintained regular communication efforts and reassured the client that we would still be available to support them through an unprecedented time.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-28899 alignleft\" src=\"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2024\/06\/bULLET-POINT-SHORTER-e1717771160867.jpg\" alt=\"\" width=\"72\" height=\"94\" \/><\/p>\n<h3>When they were ready to refocus on their SAP S\/4HANA project, they knew they could count on us to support their goals.<\/h3>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #1f4ba0;\">Overcoming Obstacles: Navigating Complex Challenges to Achieve Success<\/span><\/h2>\n<p><span data-contrast=\"none\">Our client\u2019s primary objective was to roll out SAP S\/4HANA to 17 facilities and ensure a smooth adoption and minimal business disruption. They faced challenges with their System Integrator (SI) not providing the necessary resources for training, leading to delays and insufficient support for the go-live. The project was further complicated by the COVID-19 pandemic, which required open communication and adaptation to the changing circumstances.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We tailored our solutions to meet the client\u2019s unique needs by aligning closely with their project manager and bringing in additional resources to support course development. Our training approach focused on providing a clear understanding of SAP S\/4HANA&#8217;s features and functionalities, combining basic concepts with hands-on practice. We created hundreds of quizzes, assessments, workbooks, and job aids to support the 2,800 end users on the new functionality of SAP S\/4HANA. Deliverables included:<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">S<\/span><span data-contrast=\"none\">izing the effort and resources to accomplish the client\u2019s training strategy for the streams and scope<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Creating documentation to support instructor-led and virtual training<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Course development: eLearning; assessment; courseware for six (6) waves, plus a pilot<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Creating job aids, exercise guides, reference materials, and training scenarios that explained end-to-end processes<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Creating Enable Now simulations to support Desktop and Web Assistant Applications<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Providing Enhanced Enable Now expertise to the client\u2019s project team and internal training team through one-on-one coaching and classroom instruction<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Creating learning paths<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Conducting monthly calls with the client to ensure the highest performance of our consultants<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Conducting monthly calls with the consultants to address any roadblocks or issues they might be having<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:0}\">\u00a0<\/span><span data-contrast=\"none\">In addition, we assisted in testing activities, including regression, integration, and user acceptance. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:0}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #1f4ba0;\">Innovative Solutions for Seamless SAP S\/4HANA Adoption<\/span><\/h2>\n<p><span class=\"TextRun SCXW21850350 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW21850350 BCX0\">Our team <\/span><span class=\"NormalTextRun SCXW21850350 BCX0\">of <\/span><span class=\"NormalTextRun SCXW21850350 BCX0\">23<\/span> <span class=\"NormalTextRun SCXW21850350 BCX0\">T<\/span><span class=\"NormalTextRun SCXW21850350 BCX0\">rain<\/span><span class=\"NormalTextRun SCXW21850350 BCX0\">ing Specialists<\/span> <span class=\"NormalTextRun SCXW21850350 BCX0\">developed close to 650 SAP Enable Now (SEN) simulations to support the sustainment of the new system. We also integrated well with <\/span><span class=\"NormalTextRun SCXW21850350 BCX0\">the client<\/span><span class=\"NormalTextRun SCXW21850350 BCX0\">&#8216;s team, ensuring cultural alignment and effective collaboration. Our innovative approaches included using <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW21850350 BCX0\">microlearnings<\/span><span class=\"NormalTextRun SCXW21850350 BCX0\"> and creating a mock plant environment for day-in-the-life training.<\/span><\/span><span class=\"EOP SCXW21850350 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-34155 size-large\" src=\"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2024\/10\/sap_s4hana_adoption_graphic-1-1-1024x279.jpg\" alt=\"Microlearnings for day in the life training\" width=\"1024\" height=\"279\" srcset=\"https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2024\/10\/sap_s4hana_adoption_graphic-1-1-980x267.jpg 980w, https:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2024\/10\/sap_s4hana_adoption_graphic-1-1-480x131.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/p>\n<h2><span style=\"color: #1f4ba0;\">Remarkable Achievements Amidst Adversity\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">Despite the challenges posed by COVID-19, we successfully met the go-live schedule and maintained productivity levels. We supported the client through the initial six-month pilot and then continued to support them throughout the entire project. Our training efforts enabled the client to return to pre-implementation productivity levels within 14 days. The quality of our resources and the strong partnership we built with the client led to positive business outcomes and cost savings.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The client continues to engage with us for additional resources due to the positive experience and successful outcomes they have enjoyed. Our long-term relationship with them established us as experts in designing, developing, and delivering successful training programs for SAP S\/4HANA manufacturing implementations.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Our collaboration with the client highlights our commitment to professionalism, adaptability, and delivering high-quality solutions. The success of this project has reinforced our reputation and credibility in the industry, showcasing our ability to meet clients&#8217; unique needs and drive positive business outcomes.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">At Oxford, we understand the complexities of large-scale technology implementations and the challenges organizations face in ensuring smooth transitions. We can deliver on time and on target, even in the most challenging environments. Are you looking for a partner who can bring the same level of expertise, dedication, and results to your organization?\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<div style=\"text-align: center;\">\n<p><a style=\"display: inline-block; padding: 10px 20px; background-color: #ffd300; color: #000; font-weight: bold; text-decoration: none; border-radius: 4px; box-shadow: 0px 3px 5px rgba(0, 0, 0, 0.2); transition: background-color 0.3s ease;\" href=\"https:\/\/www.oxfordcorp.com\/contact\/?utm_source=Insights&amp;utm_medium=CTA_Click&amp;utm_campaign=CTA#i'm-looking-for-talent\">CONNECT WITH OXFORD \u2192<\/a><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #1f4ba0;\"><span style=\"color: #ffcb00;\">&gt;<\/span><\/span><a href=\"http:\/\/www.oxfordcorp.com\/wp-content\/uploads\/2024\/10\/Enhancing_Organizational_Change_Management_for_a_leading-1.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\"> Download Case Study<\/span><\/a><\/h3>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore Oxford&#8217;s success story in supporting a food &#038; beverage company with SAP S\/4HANA OCM and training<\/p>\n","protected":false},"author":9,"featured_media":34147,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[181],"tags":[116],"category-tag":[],"class_list":["post-34138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-consumer-industrial"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Enhancing Organizational Change Management for a Leading Food &amp; Beverage Client - Oxford Global Resources<\/title>\n<meta name=\"description\" content=\"Explore Oxford&#039;s success story in supporting a food &amp; beverage company with SAP S\/4HANA OCM and training\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oxfordcorp.com\/insights\/case-study\/enhancing-organizational-change-management-for-a-leading-food-beverage-client\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enhancing Organizational Change Management for a Leading Food &amp; 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