{"id":40540,"date":"2025-05-27T23:10:18","date_gmt":"2025-05-27T23:10:18","guid":{"rendered":"https:\/\/www.oxfordcorp.com\/?p=40540"},"modified":"2025-05-27T23:10:18","modified_gmt":"2025-05-27T23:10:18","slug":"outsourced-coding-services-to-bill-15-million-in-seven-months","status":"publish","type":"post","link":"https:\/\/www.oxfordcorp.com\/de\/insights\/case-study\/outsourced-coding-services-to-bill-15-million-in-seven-months\/","title":{"rendered":"Outsourced Coding Services to Bill $15 Million in Seven Months"},"content":{"rendered":"<div class=\"post-info\">\n<strong>INDUSTRY<\/strong><br \/>\nRegional Healthcare Provider<\/p>\n<p><strong>SERVICES<\/strong><br \/>\nCoding<br \/>\nAuditing<br \/>\nTraining<br \/>\nKPI Reporting<\/p>\n<p><strong>SKILLS<\/strong><br \/>\nRevenue Cycle<br \/>\nICD-10<br \/>\nTrainer<br \/>\nProgram Management<br \/>\nCoders\n<\/div>\n<p><strong>The Challenge<\/strong><br \/>\nA healthcare client was seeking a partner to outsource the entire coding process including tighter management to increase productivity and reduce the Discharged Not Final Billed (DNFB), which was near $30 million. Other goals of the engagement included increasing the overall coding quality; improving outcomes management; raising the level of education about coding and clinical documentation throughout the organization; performing regular coding audits to improve coding quality and productivity; and performing knowledge transfer and transitioning back to in-house services.<\/p>\n<p><strong>The Solution<\/strong><br \/>\nTo address the scope, we partnered with the client to further understand the goals and objectives of the program and determine the best resource plan to achieve them. We implemented the methodology and standards of our Health Information Management Coding and Auditing solution to deliver a program that focused on productivity, coding quality and coder education opportunities. Our project team consisted of the following:<\/p>\n<ul>\n<li>Engagement Manager and Engagement Coordinator<\/li>\n<li>Coding Manager<\/li>\n<li>4 full-time Inpatient Coders<\/li>\n<li>3 part-time Inpatient Coders to address surge needs<\/li>\n<li>9 Outpatient Coders<\/li>\n<li>Auditor\/Educator<\/li>\n<\/ul>\n<p>Additionally, our team built a weekly communication schedule with the client to report progress, coding results, productivity, and quality to actively measure results against program goals and drive continuous improvement.<\/p>\n<p><strong>The Result<br \/>\n<\/strong>Our client achieved the following within seven months:<\/p>\n<ul>\n<li>Reduced DNFB by more than half<\/li>\n<li>Increased billing production by increasing average dollars billed by 30% per hour of coding<\/li>\n<li>Increased coding accuracy to 95% (up from 80% from in-house coders)<\/li>\n<li>Raised the level of clinical documentation quality<\/li>\n<li>Maintained communication for knowledge transfer<\/li>\n<\/ul>\n<p>If you need support for system implementation, training, or PMO we can help! Reach out to Oxford to learn more.<\/p>\n<div style=\"text-align: center;\">\n<p><a style=\"display: inline-block; padding: 10px 20px; background-color: #ffd300; color: #000; font-weight: bold; text-decoration: none; border-radius: 4px; box-shadow: 0px 3px 5px rgba(0, 0, 0, 0.2); transition: background-color 0.3s ease;\" href=\"https:\/\/www.oxfordcorp.com\/contact\/?utm_source=Insights&amp;utm_medium=CTA_Click&amp;utm_campaign=CTA#i'm-looking-for-talent\">CONNECT WITH OXFORD \u2192<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how our client achieved cost savings, flexibility, and improved resource retention with a Functional Service Provider (FSP) model in the clinical department.<\/p>\n","protected":false},"author":42,"featured_media":40548,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[181],"tags":[114],"category-tag":[],"class_list":["post-40540","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-healthcare"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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