{"id":27367,"date":"2024-02-13T20:21:11","date_gmt":"2024-02-13T20:21:11","guid":{"rendered":"https:\/\/www.oxfordcorp.com\/?p=27367"},"modified":"2024-04-12T15:05:05","modified_gmt":"2024-04-12T15:05:05","slug":"spotlight-on-ginger-mccullough-ocm-practice-director","status":"publish","type":"post","link":"https:\/\/www.oxfordcorp.com\/de\/insights\/blog\/spotlight-on-ginger-mccullough-ocm-practice-director\/","title":{"rendered":"Spotlight On: Ginger McCullough, OCM Practice Director"},"content":{"rendered":"

\"\"Ginger McCullough, OCM Practice Director at Oxford, began her career out of a love of people and getting to know them. From her early years working in retail supermarkets to working in Human Resources to overseeing training programs, what drives Ginger is a passion for learning about individuals and what motivates them. To learn more about Ginger and her expertise, keep reading.<\/span>\u00a0<\/span><\/p>\n

Can you tell me a bit about your background?<\/strong>\u00a0<\/strong>
\n<\/span>I have a very non-traditional career path because I have often bounced around. My career began in East Texas, Louisiana, Arkansas, and Mississippi retail supermarkets. My passion was speech and theater, so when I received a theater scholarship, I moved to attend the University of Texas and continued my work at the grocery store. I started to advance within the company \u2013 I had been promoted to store manager \u2013 and loved what I was doing, so I decided to focus on my career. I was offered a position in HR, and because I loved the training and creative aspects, I decided to do it. I fell in love with hiring, training, and supporting new employees. My career continued to progress until I reached a director-level role, and the company was implementing SAP ECC. They asked me if I would oversee the change management and training. Although I knew little about it then, I closed my eyes and jumped. I\u2019m so glad I did because I fell in love with it. <\/span><\/p>\n

Because the role on the project was only a two-year commitment, <\/span>I then worked with a change management consultant for eight months before turning my focus to building a training and change management department for the company. I started with one intern and ended up with 23 direct reports and 250 indirect reports. Closing my eyes and jumping pushed me into a lane I never thought I\u2019d be in, but I am still appreciative today for that jump. I went from project life to VP of OCM and Training before moving to Columbus, Ohio, as Change Management and Training Director for a Large Manufacturing company and leading their S\/4 HANA project. After that, I wanted to do something new and do what I enjoy most: Leading organizations through change and speaking on behalf of the end user. I did some work as a consultant for Oxford on many projects across several industries, and throughout that work, I thought so highly of the people I worked with. I really wanted to be a part of<\/span> it.<\/span>\u00a0<\/span><\/p>\n

Can you share a specific success story or project that highlights your expertise in OCM and training?<\/strong>\u00a0<\/strong>
\n<\/span>When I was starting up the change department at a Texas supermarket chain, there were so many urgent requests that I had to prioritize. I was trying to step back and do what would be best for the company in the long run. Overall, we were missing someone to own the training and change initiatives inside each store. So, we created a Store Trainer role. They were responsible for change management and training initiatives inside their stores. We created 255 new opportunities, which helped retention, engagement, and excitement. I\u2019m very passionate about women in leadership, and this role had 83% women in it. Over the next three years, of the 83% of the women placed, 50% were promoted to management. It really helped people see their potential. By creating that role, we had better engagement with all the initiatives we drove after that.\u00a0<\/span>\u00a0<\/span><\/p>\n

How do you stay current with the latest trends and best practices in OCM and training?<\/span><\/b>
\n<\/span>I am a nerd and proud of it. Every morning, first thing after my workout, I open LinkedIn and look at recent articles, anything SAP has introduced, or anything free I can read. I get a thrill out of learning, and if it doesn\u2019t cost me or the company anything, I love it even more. My network is very large, and I know a lot of people who are fantastic at what they do. I like reaching out and asking questions. No one can do it alone, and that\u2019s why you have a network. You surround yourself with people who know more than you. I pride myself on making relationships and asking people what they think. I also take opportunities to speak at conferences like Connect Success for SAP and Sapphire.<\/span><\/p>\n

What strategies do you use to communicate and manage resistance effectively during the OCM process?<\/span><\/b>
\n<\/span>I focus on:<\/span><\/p>\n