{"id":14404,"date":"2021-11-17T16:05:46","date_gmt":"2021-11-17T16:05:46","guid":{"rendered":"https:\/\/oxfordcorp.com\/?p=14404"},"modified":"2023-10-24T10:54:44","modified_gmt":"2023-10-24T10:54:44","slug":"hypercare-support-for-sap-go-live","status":"publish","type":"post","link":"https:\/\/www.oxfordcorp.com\/de\/insights\/case-study\/hypercare-support-for-sap-go-live\/","title":{"rendered":"Hypercare Support for SAP Go-Live"},"content":{"rendered":"

INDUSTRY<\/strong>
\nFood & Beverage<\/p>\n

SERVICES<\/strong>
\nSAP Go-Live and Hypercare Support<\/p>\n

SKILLS<\/strong>
\nSAP EWM
\nSAP PP (Discrete) and PP-PI (Process)<\/p>\n

The Challenge<\/strong>
\nAn international food manufacturer with 35 locations across the US and Canada was in the midst of a multi-year SAP project. They had completed go-live in Canada, but due to travel restrictions around COVID-19, they could not complete the go-live support for their plants in the US. This go-live was critical for the client\u2019s pending acquisition, so it needed to be completed on time and within budget. The client had previously worked with Oxford consultants, so the choice to reach out was simple.<\/p>\n

The Solution<\/strong>
\nTo support the two-phase plan, Oxford provided 12 consultants within three weeks to help on-site go-live activities. For the second phase, we supplied an additional 18 consultants in two weeks. These 30 consultants conducted hypercare support activities \u2014 working 60-80 hour weeks with 24\/7 availability to address any concerns or issues plant workers had post-go-live.<\/p>\n

The Result<\/strong>
\nThe client was so comfortable with and pleased by the resources we provided that they extended the support four weeks. Due to the assistance of our consultants, the client\u2019s team was successfully trained on the new system, and the go-live was completed on time and within budget. Since the completion of this project, the client has announced their acquisition.<\/p>\n","protected":false},"excerpt":{"rendered":"

An international food manufacturer with 35 locations across the US and Canada was in the midst of a multi-year SAP project. Discover how Oxford’s assistance\u00a0allowed for a go-live with on-site\u00a0hypercare support.\u00a0<\/p>\n","protected":false},"author":10,"featured_media":14687,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[181],"tags":[116],"category-tag":[],"class_list":["post-14404","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-consumer-industrial"],"yoast_head":"\nHypercare Support for SAP Go-Live - Oxford Global Resources<\/title>\n<meta name=\"description\" content=\"An international food manufacturer with 35 locations across the US and Canada was in the midst of a multi-year SAP project. 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