{"id":14313,"date":"2019-12-03T16:32:23","date_gmt":"2019-12-03T16:32:23","guid":{"rendered":"https:\/\/oxfordcorp.com\/?p=14313"},"modified":"2023-10-23T07:44:39","modified_gmt":"2023-10-23T07:44:39","slug":"workforce-management-for-consultant-onboarding","status":"publish","type":"post","link":"https:\/\/www.oxfordcorp.com\/de\/insights\/case-study\/workforce-management-for-consultant-onboarding\/","title":{"rendered":"Workforce Management for Consultant Onboarding"},"content":{"rendered":"

Discover how Oxford helped reduce consultant onboarding time from 2 weeks to 2 hours.<\/em><\/p>\n

INDUSTRY<\/strong>
\nRetail
\nFood & Beverage<\/p>\n

SERVICES<\/strong>
\nWorkforce Management
\nWeb Application Support
\nMobile Application Support
\nE-commerce<\/p>\n

SKILLS<\/strong>
\nProject Management
\nDevelopment
\nBusiness Analysis
\nTesting & QA<\/p>\n

The Challenge<\/strong>
\nA national grocery chain frequently needed digital optimization consultants for various projects. Because the talent was sourced from many different firms, getting the teams set up and ready to work required a lot of communication and management effort. Without a structured process in place, the situation became complex and time consuming \u2013 often taking several weeks before onboarding was completed.<\/p>\n

The Solution<\/strong>
\nOxford was selected as the organization\u2019s primary partner to source talent and to develop a program for supporting onboarding requirements. Our solution included the new role of an Onsite Resource Delivery Manager to establish and oversee processes, including onboarding, offboarding, access management, first day orientation, and invoicing.<\/p>\n

Placing a liaison directly at our client\u2019s location made it possible to identify process improvements, which led to our client establishing a ticketing system for IT support requests and a protocol for service responses. Through our growing relationship, we developed a keen understanding of how to identify the right talent to fit the team culture and swiftly integrate them into project assignments \u2013 so much so, that our client decided to significantly reduce the number of firms they sourced consultants from.<\/p>\n

The Result<\/strong>
\nOxford\u2019s onsite workforce management solution enabled our client to streamline consultant onboarding processes, improve efficiency, and reduce costs.<\/p>\n